Horizons Casino

Horizons Casino does not publish a complete public list of payout percentages or RTP figures for every game on its website. Since Horizons Casino is a land-based casino in London rather than a full online casino, payout information should be checked directly at the venue.

For slot machines and electronic gaming terminals, you can usually find the return-to-player information on the machine itself, in the help menu, or in the game information screen. If the RTP is not immediately visible, ask a member of the casino staff or the duty manager to explain where the payout information is displayed.

For table games such as roulette, blackjack, baccarat or poker-style games, payout rules are normally shown at the table or explained in the game rules. Remember that RTP is a long-term theoretical figure and does not guarantee how much you will win or lose during one visit.

Horizons Casino does not advertise a fixed online-style welcome bonus, such as a standard matched deposit bonus or free spins package. The casino is a physical venue in Leicester Square, London, and its offers are usually connected with in-casino promotions, events, rewards or membership benefits.

Players should check the latest offers on the official Horizons Casino website or ask staff at the venue before playing. Promotions may change, may be available only on specific dates, and may require membership, opt-in, minimum spend or other conditions.

Before accepting any offer, always read the promotion terms, including eligibility rules, qualifying games, minimum stake requirements, expiry dates and any restrictions on cashing out promotional winnings.

Horizons Casino does not publish one universal maximum withdrawal limit for all players and all situations. In general, members may withdraw their own cleared funds and eligible winnings, provided that all required checks have been completed and there are no security, verification, payment or responsible gambling issues.

Withdrawals may be handled at the casino cash desk or, for winnings, by bank transfer where applicable. The exact available amount can depend on your balance, payment status, account verification, anti-money laundering checks, source-of-funds checks and the casino’s internal procedures.

There may also be practical transaction limits. For example, cashless terminal transactions may be capped per transaction, and your bank or payment provider may apply its own limits. For a large withdrawal, speak to the casino cash desk or management before leaving the venue so they can confirm the correct process and any required documentation.

Horizons Casino is a land-based casino, so it does not work like a typical online casino with a pending withdrawal page and a reverse withdrawal button. If you request a payout at the cash desk or through an approved withdrawal method, you should treat the request as a cash-out rather than as a reversible online transaction.

If you made a withdrawal request and need to correct a mistake, contact the cash desk or casino management immediately. They can explain whether anything can still be amended, depending on the payment method, processing stage, verification status and casino procedures.

For responsible gambling reasons, players should not rely on reversing withdrawals as a way to continue gambling. A safer approach is to withdraw winnings, leave the funds outside your playing balance and set a clear spending limit before any further play.

You can control your spending at Horizons Casino by setting personal limits before you start playing and by using the safer gambling tools available at the venue. Since this is a physical casino, the best first step is to speak to a manager or a member of staff and ask what limits or restrictions can be applied to your casino activity.

Practical options may include limiting the amount of money you bring to the casino, setting a strict time limit for your visit, taking regular breaks, avoiding chasing losses and stopping play once your pre-set budget has been reached.

Horizons Casino may also help with safer gambling measures such as limiting visits, restricting access to cash facilities, discussing machine limits, arranging a time-out or using self-exclusion options such as SENSE for land-based casinos in Great Britain.

If gambling is becoming difficult to control, you can contact the National Gambling Helpline for confidential support. Do not continue gambling with money needed for rent, bills, debt repayments or family expenses.

Yes. Horizons Casino is licensed and regulated in Great Britain by the UK Gambling Commission. The operating company is Horizons Leisure Limited, and the casino is listed as a licensed land-based casino premises in Leicester Square, London.

The UKGC account number for Horizons Leisure Limited is 51540. The venue is associated with Horizon Casino at Basement, Queen’s House, 1 Leicester Square, London, WC2H 7BP.

Before visiting or playing, you can verify the licence status by checking the public register on the UK Gambling Commission website and searching for Horizons Leisure Limited or the UKGC account number.